The Delivery Manager reports into the Delivery Lead and provides oversight and coordination across four or five engineering squads, ensuring consistent delivery standards and clear visibility of progress. The squads manage their own sprint planning, so the focus of this role is to maintain delivery health, monitor risks and escalate concerns early. You will work closely with product managers, product owners and team leads to keep priorities aligned and to ensure Jira is accurate and up to date.

This role suits someone who brings strong organisational skills, sound judgement and an eye for potential delivery issues. You will support cross functional teams by checking progress, encouraging open communication, resolving issues that slow delivery and providing accurate updates to stakeholders.

Key Responsibilities

Delivery Oversight

• Work with product managers and product owners to ensure delivery plans reflect agreed priorities

• Review Jira boards regularly to confirm they are current and reliable

• Monitor delivery health across all squads and identify early signs of slippage or risk

• Escalate issues to the Delivery Lead and senior leadership where delivery timelines or outcomes are at risk

• Maintain visibility of sprint timelines, dependencies and squad capacity

• Produce clear updates on progress, risks and upcoming milestones

Team Support and Coordination

• Check in routinely with each squad to understand progress and challenges

• Help remove blockers by coordinating the right conversations and support

• Work with technical leads to understand constraints and highlight opportunities for improvement

• Encourage a shared understanding of priorities across engineers, QA, DevOps and other contributors

Stakeholder Alignment

• Provide timely, concise updates to product and business stakeholders

• Share risks and decisions clearly so that expectations remain aligned

• Support feedback loops across teams to ensure clarity and consistency

Continuous Improvement

• Use delivery metrics to assess efficiency and support improvements

• Suggest refinements to processes and ways of working

• Support clear documentation of changes, releases and delivery activity

Skills and Attributes

Essential

• High level of proficiency in Jira with the ability to audit boards and spot risk

• Experience in delivery or project coordination within an Agile environment

• Strong organisational skills with the ability to oversee several workstreams at once

• Clear communication skills for technical and non-technical audiences

• Collaborative approach with experience working across functions

• Practical problem-solving skills with a focus on clarity and follow through

Desirable

• Understanding of Scrum or Kanban

• Experience in EdTech or the wider education sector

• Experience producing release notes or delivery documentation

What You Will Gain

• The opportunity to oversee delivery across multiple squads within a growing organisation

• Development of leadership and stakeholder management skills

• Experience working closely with product and engineering teams

• A supportive environment that values collaboration, transparency and ongoing learning