ABOUT THE ROLE

We are looking for a Junior Site Reliability Engineer (SRE) to join our growing SRE function. This role is ideal for someone with a strong technical foundation who wants to move beyond traditional system administration and into reliability engineering, observability, and automation.

You will work closely with senior SREs, DevOps engineers, and software teams to help ensure our platforms are reliable, observable, and resilient, while learning industry best practices.

RESPONSIBILITIES

              •            Assist in monitoring and maintaining production systems across cloud environments

              •            Help investigate incidents and participate in post-incident reviews

              •            Support observability tooling (metrics, logs, traces), primarily using New Relic

              •            Assist with alert tuning and validation

              •            Help document systems, run books, and operational procedures

              •            Contribute to automation scripts and small infrastructure improvements

              •            Learn how to identify early warning signs before incidents impact users

REQUIRED SKILLS AND EXPERIENCE

              •            Basic understanding of Linux systems

              •            Familiarity with at least one cloud provider (AWS, Azure, or GCP)

              •            Basic scripting skills (Bash, Python, or similar)

              •            Understanding of HTTP, networking fundamentals, and system performance basics

              •            Interest in reliability, monitoring, and automation

              •            Willingness to learn and take feedback

NICE TO HAVE

              •            Exposure to monitoring tools (New Relic, Prometheus, CloudWatch, etc.)

              •            Basic knowledge of Docker or container concepts

              •            Some experience with CI/CD pipelines

              •            Basic understanding of incident response concepts

WHAT YOU WILL LEARN

              •            How to move from reactive monitoring to proactive reliability

              •            How production systems fail and how to prevent it

              •            How to use observability data to understand system behavior

              •            How SRE teams operate in modern, multi-cloud environments

WHY JOIN US

              •            Clear growth path into a Mid-level SRE role

              •            Mentorship from experienced DevOps and SRE engineers

              •            Exposure to real production systems at scale

              •            Opportunity to help shape a new SRE team from the ground up

Flexible working arrangements, with the ability to work both from our Sofia office and from home in a hybrid working model is also available.

Knowledge of foreign languages:
Proficiency in English at least level B1 of the Common European Framework of Reference for Languages.